The North West's ultimate research experience.

Uncover deep insights, share ideas and make confident decisions — all in our peaceful, expertly-managed, research villa, conveniently located in South Manchester. If you’d like to know why we’re trusted by leading brand teams across the UK, let’s talk.

An ideal space for research

Designed by researchers

With ample free-parking, Reflections features two bright, flexible studios, multiple breakout rooms and outdoor event space — purpose-designed for all kinds of consumer testing and research projects, large or small, complex or agile.

Thanks to our prime location and trusted recruitment partnerships, we attract high-quality, diverse participants from a breadth of urban and suburban demographics — helping you obtain more effective insights and stronger outcomes for your brand.

View our gallery of photographs, HERE.

Our Services

Reflections provide a wide range of support services to help you smoothly gather high-quality insights, test products, and connect with your target audiences.

Ideal for Focus Groups, 1-to-1 Depth Interviews and Product Testing, whether you want to book a series of large group tests, over multiple days or, just a few hours for one quick dip, we provide the ideal environment and support to meet all your qualitative or quantitative research facility needs.

Whatever your project – we’re here for you!

Training and Development Sessions

Our facility is ideal for running training sessions, offering spacious rooms equipped with the latest technology to accommodate groups of all sizes.

With our large viewing mirror, trainers and observers can monitor the sessions discreetly, gaining valuable insights into participant engagement and performance.

This setup ensures a seamless, professional environment for skill development and real-time feedback

Workshops and Brainstorming Sessions

Our studios offer the perfect layout and size for hosting creative workshops or brainstorming sessions where teams or participants collaborate on product development, marketing campaigns, or problem-solving exercises.

We offer the perfect space for product innovation and co-creation with consumers and designers.

Sensory Testing

Our experienced team have the appropriate Food and Hygiene Certification to run product testing labs and help prepare and serve products to taste.

We stock all the necessary equipment to ensure you comply with Health and Safety Guidelines; hairnets, food preparation gloves, aprons, bottled water, napkins, cups etc.

Shopper Behaviour

We provide shelving bays for hire.

We can help with the set up of the bays, the purchasing of the products and the set up of the planograms.

Setting up real life shelving bays allows respondents and clients to view their products in almost real life scenarios.

Usability Testing

We can accommodate website/app usability testing.

Clients and moderators can observe how users interact with digital products like websites, mobile apps, or software to identify usability issues and improve user experience (UX).

We have hard wired workstations in our Citrus studio and can arrange for the hiring of i-pads and laptops.

Everything you need for research success.

Reflections is rated five stars by the Viewing Facility Association and fully compliant with the MRS ‘Code of Conduct.

We provide a wide range of services designed to help you gather valuable insights in a comfortable and effective research environment, with support levels we hope exceeds expectations.

Gallery

Our rooms are bright, clean, and comfortable — purpose-built with all the tech needed for outstanding research and strategic thinking. With flexible layouts from horseshoe to more informal set-ups, and one-way observation offering clear, uninterrupted views, every detail is designed to put participants at ease and give stakeholders real clarity.

Explore the gallery below to see the space for yourself.

Catering for all budgets

From a private chef or Deliveroo....
we deliver.

Our location offers convenient access to a huge variety of healthy cafes and restaurants, providing a broad choice of breakfast, lunch, dinner and snacking options whilst at Reflections.

We can prepare and serve you and your respondents, whenever you choose.

We provide complimentary tea, coffee and biscuits for everyone and have the equipment and certifications to cater for projects requiring food preparation and tasting.